Thousands of Britons unable to make payments after major UK firm hit with IT error
Britons have been impacted by another banking app IT error after financial services firm Hargreaves Lansdown users reported problems logging into digital services and making transactions.
The UK-based company, which manages private investments for two million individuals, confirmed customers had experienced “technical issues” when logging onto the firm’s app and website.
In a statement, Hargreaves Lansdown shared the errror was impacting the ability to carry out account transactions, but impacted clients’ assets and data remained “secure”.
Furthermore, the financial services firm asserted there was “no evidence of any cyber incident data breach” amid concern from clients.
Thousands have been impacted by another IT error
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Based on data from Downdetector, thousands of customers have reported problems since the disruption started yesterday evening.
On X, the financial services firm stated: “We’re currently experiencing technical issues that are impacting client’s ability to transact on their accounts.
“All clients’ assets and data are secure. We apologise for the inconvenience and are working to restore our service as soon as possible.”
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