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Customers locked out of accounts after ‘technical issues’ hit website and app

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Tesco customers have been left frustrated after the supermarket’s app and website went down due to technical issues, locking many out of their accounts.

The outage, which began on Friday, has prevented users from logging in to manage orders or access their Clubcard accounts, sparking complaints on social media.


Some reported that even reinstalling the app failed to resolve the issue.

Tesco has acknowledged the disruption but has not confirmed when services will be fully restored.

This follows a similar incident last month, raising concerns about the reliability of the retailer’s digital platforms at a time when more shoppers rely on online grocery services.

TESCO SHOP FRONTThe SAYS system has been rolled out in select Tesco storesGETTY

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